What shipping companies/carriers do you use and how long normally?
Our products are shipped within 2-3 Days using the following carriers: Royal Mail, Yodel, Hermes, DPD, TNT or any carrier that you selected during the checkout process. If you are in the UK so should receive your order within 2-5 business days. If you are an international customer we advise from 15 - 30 days for shipping.
To return your product, you should mail your product to: RepairMedia, 2a Chestnut Street, Huddersfield, West Yorkshire HD2 1HJ. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you purchased a downloadable item then you should receive an email with your download code or you can use the downloads section on the website to access your downloads immediately.