• Contact Information
  • What is your contact information?

• Coupons
  • Can I use multiple coupons?

• My Account
  • How do I access my account?
  • I checked out as a guest or faxed/mailed in my order. How can I return a product or see if it has shipped?

• Payments
  • Do you accept Purchase Orders?
  • What payment methods do you accept?
  • Why is my credit card declining?

• Product Questions
  • Can I pick certain Squishimals?
  • Can you recommend a product to meet my needs?
  • Do you offer product repair?
  • Do your products work with other company's switches and toys?
  • How do I open the battery compartment on Hoppy and Kitty toys?
  • How to pair Bluetooth keyboard
  • Is there a way to keep a toy or product going after the switch is released?
  • What does switch adapted mean?
  • What size jack and plug do your products have?
  • Why is there a "Batteries not required. On/Off switch disabled" sticker on my switch?
  • Xbox Controller
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• Purchasing
  • Do you accept Medicaid, Medicare or other insurance?
  • Do you charge sales tax?
  • Do you have a catalog?
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  • How can I be notified when a product is back in stock?
  • How can I exempt my purchase from sales tax?
  • How can I get a copy of my invoice?
  • How can I get a copy of your W-9?
  • Items are missing from my order.
  • NJ Business Certificate, CA Form 587, W-9 and Tax ID
  • 7 more articles…

• Quotes
  • How can I get a product quote that includes shipping?
  • How can I get a quote without sales tax being added?
  • How long is a quote good for?

• Returns
  • How can I exchange an item I purchased?
  • How do I cancel an order?
  • What is your return policy?

• Shipping
  • How do I track my order?
  • How long does it take to get my order?
  • How long does it take to process my order before it ships?
  • How much is shipping?
  • If I select Expedited shipping, will my order be processed faster?
  • What countries do you ship to?
  • 3 more articles…

• Troubleshooting
  • I can't get my product to work. Do you have any troubleshooting tips?

• Warranty
  • What is the warranty on your products?

Contact Information

1 article

Coupons

1 article

My Account

2 articles

Payments

3 articles

Product Questions

11 articles

Purchasing

10 articles

Quotes

3 articles

Returns

3 articles

Shipping

6 articles

Troubleshooting

1 article

Warranty

1 article

• Home
• Contact Us
• Return to Home Page

• Contact Information
• What is your contact information?

• Coupons
• Can I use multiple coupons?

• My Account
• How do I access my account?
• I checked out as a guest or faxed/mailed in my order. How can I return a product or see if it has shipped?

• Payments
• Do you accept Purchase Orders?
• What payment methods do you accept?
• Why is my credit card declining?

• Product Questions
• Can I pick certain Squishimals?
• Can you recommend a product to meet my needs?
• Do you offer product repair?
• Do your products work with other company's switches and toys?
• How do I open the battery compartment on Hoppy and Kitty toys?
• How to pair Bluetooth keyboard
• Is there a way to keep a toy or product going after the switch is released?
• What does switch adapted mean?
• What size jack and plug do your products have?
• Why is there a "Batteries not required. On/Off switch disabled" sticker on my switch?
• Xbox Controller

• Purchasing
• Do you accept Medicaid, Medicare or other insurance?
• Do you charge sales tax?
• Do you have a catalog?
• Do you offer Gift Certificates?
• How can I be notified when a product is back in stock?
• How can I exempt my purchase from sales tax?
• How can I get a copy of my invoice?
• How can I get a copy of your W-9?
• Items are missing from my order.
• NJ Business Certificate, CA Form 587, W-9 and Tax ID

• Quotes
• How can I get a product quote that includes shipping?
• How can I get a quote without sales tax being added?
• How long is a quote good for?

• Returns
• How can I exchange an item I purchased?
• How do I cancel an order?
• What is your return policy?

• Shipping
• How do I track my order?
• How long does it take to get my order?
• How long does it take to process my order before it ships?
• How much is shipping?
• If I select Expedited shipping, will my order be processed faster?
• What countries do you ship to?

• Troubleshooting
• I can't get my product to work. Do you have any troubleshooting tips?

• Warranty
• What is the warranty on your products?