Can I apply coupon code after the order is placed?


Coupon code can only be used before an order is placed during checkout.

If you ordered without applying a coupon code, we recommend that you cancel your order and re-order with the coupon code.

In the following case, please place another order and email us via our Contact-Us page with the heading 'Cancellation (Pre-ship)' to cancel the previous order.

* If you don't apply the coupon code and instead write it into the order note, the order will not be shipped. And we will send you an email asking if you would like to cancel and re-order or if you would like to continue with the order without any changes.


Was this article helpful?


You might also find interest in these related articles:

  1. Can I add/delete/change the items in an existing order?
  2. Can I change the items in an existing order?
  3. How do I change the shipping address for my order?